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Neon · Const

Organization billing

Neon's organization Billing page in the Console centralizes charge review, payment details, invoices, plan changes, and billing support. Open it by selecting an organization from the profile menu and choosing Billing.

How it works

Organization billing is managed from the Billing page in the Neon Console. Select an organization from the profile menu, then use Billing to review charges, update payment information, manage invoices, change plans, or request billing support.

Key points

  • The Neon Console's Billing page is the central place for organization billing management.
  • Start by choosing the organization whose billing details you want to manage.
  • The Billing entry lets you inspect charges accumulated so far.
  • Payment settings are grouped under the Payment info section of Billing.
  • Use Edit on the Payment method card to change the stored payment method.
  • The Billing page includes a dedicated area for viewing and paying invoices.

Example: Open organization billing

# Billing is managed in the Neon Console, not with a code declaration.
# Open your organization menu, then choose Billing.

Use the Neon Console to inspect charges and manage organization billing settings.

When to use it

Inspect charges

Review current organization charges and monitor account billing.

Update payment details

Replace a card or other stored payment method.

Handle invoices

Download or pay an invoice through Neon's billing workflow.

Request billing support

Contact Neon about an invoice or billing issue.

Interview questions

QWhere do you access organization billing in Neon?

Open the Neon Console, select the organization from the profile menu, and choose Billing. That page provides access to current charges and organization billing actions.

Follow-up: How can an unpaid invoice be settled? Choose View/Pay invoices, open the unpaid invoice, select Pay invoice, and complete payment on the secure payment page.

QHow do you update payment information?

Go to Billing and select Payment info in the sidebar. The Payment method card has an Edit action for changing the payment method.

Follow-up: How do you change the billing email? In the same Payment info area, select Edit in the Billing email card.

QHow are invoices and billing support handled?

From the Billing page, select View/Pay invoices to inspect invoices. An unpaid invoice can be paid by selecting Pay invoice and completing the hosted payment flow.

Follow-up: What should you do if billing assistance is needed? Select Request billing support, optionally choose the related invoice, describe the issue, and submit the form.

  • Payment info
  • Payment method
  • Billing email
  • View/Pay invoices
  • Request billing support
  • Free plan

Source: Manage billing - Neon Docs. Checked 2026-10-16.