Cancellation & refund policy

Cancelling your membership

• You can cancel renewal at any time from plans in your dashboard. No cancellation fee applies.
• Cancelling stops future charges. Your access continues until the end of the monthly or yearly period you have already paid for, and then ends.
• Memberships are billed through Razorpay. Cancelling in MasterClass also cancels the payment mandate, so no further amount is debited.

When we refund a payment

Because access starts as soon as a payment is verified, we do not refund the unused part of a period you cancel partway through. We do refund the full amount when:

• You were charged twice for the same period, for example by buying a second membership while one was already active.
• Money left your account but membership was not activated, and we cannot activate it for you.
• A renewal was charged after you cancelled before the renewal date.

How to request a refund

Write to us through contact & support within 30 days of the charge. Include the email address on your account and the Razorpay payment ID from your receipt or bank statement.

Refund timeline

Approved refunds are issued within 5–7 working days to the original payment method (card, UPI, net banking or wallet). Your bank may take a few more days to show the amount. We will tell you by email when a refund is issued, or why it was declined.

Related policies

For membership and payment terms, see our terms & conditions. How we handle payment data is set out in the privacy policy.