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Word power

Client relations vocabulary

Words for client relations, each with its meaning in English and Hindi, how to say it, a sentence that shows it in use, and what to say instead or the opposite.

Words
30

accommodating

/uh-KOM-uh-day-ting/

Willing to fit in with someone's wishes.

सहयोगी; दूसरों की इच्छा के अनुसार ढल जाने वाला

“The vendor was accommodating about the new dates.”

Synonyms: obliging, helpful, cooperative, flexible

Antonyms: uncooperative, unhelpful, inflexible, obstructive

alienate

/AY-lee-uh-nayt/

To make someone feel isolated or unwelcome.

विमुख करना; किसी को अलग-थलग या अवांछित महसूस कराना

“Hard-sell tactics alienate loyal customers.”

Synonyms: estrange, isolate, distance, antagonize

Antonyms: win, attract, endear, reconcile

appease

/uh-PEEZ/

To calm someone by giving in to their demands.

तुष्ट करना; माँगें मानकर शांत करना

“Discounts to appease every complaint erode margin.”

Synonyms: placate, pacify, conciliate, mollify

Antonyms: provoke, inflame, aggravate, antagonize

churn

/CHURN/

The rate at which customers stop using a service.

ग्राहक-छीजन; सेवा छोड़ने वाले ग्राहकों की दर

“Churn fell after the onboarding revamp.”

Synonyms: attrition, turnover, defection, loss

Antonyms: retention, loyalty, renewal, stickiness

complaint

/kuhm-PLAYNT/

A statement that something is unsatisfactory.

परिवाद; किसी चीज़ के असंतोषजनक होने का कथन

“We resolved the complaint within a day.”

Synonyms: grievance, objection, protest, criticism

Antonyms: praise, compliment, approval, commendation

demanding

/di-MAN-ding/

Requiring much effort, skill or attention.

अधिक अपेक्षा रखने वाला; मेहनत और ध्यान माँगने वाला

“A demanding client made us sharper.”

Synonyms: exacting, challenging, taxing, tough

Antonyms: easy, undemanding, lenient, effortless

detractor

/di-TRAK-tur/

A person who criticises something or someone.

आलोचक; किसी चीज़ की बुराई करने वाला

“Even our detractors praise the support team.”

Synonyms: critic, disparager, opponent, faultfinder

Antonyms: supporter, promoter, advocate, champion

devoted

/di-VOH-tid/

Very loving or loyal to someone or something.

समर्पित; गहरा लगाव और निष्ठा रखने वाला

“She has a devoted following among users.”

Synonyms: dedicated, committed, loyal, ardent

Antonyms: indifferent, uncommitted, disloyal, apathetic

dissatisfied

/dis-SAT-is-fyd/

Not pleased with the service or result received.

असंतुष्ट; सेवा या परिणाम से नाख़ुश

“A dissatisfied client told three others.”

Synonyms: discontented, displeased, unhappy, disgruntled

Antonyms: satisfied, content, pleased, gratified

empathy

/EM-puh-thee/

The ability to understand and share another's feelings.

समानुभूति; दूसरे की भावनाओं को समझना और महसूस करना

“Empathy on the phone turns anger into trust.”

Synonyms: understanding, compassion, sensitivity, sympathy

Antonyms: indifference, callousness, apathy, coldness

estranged

/i-STRAYNJD/

No longer friendly or in contact with someone.

विमुख; जिससे संबंध या संपर्क टूट गया हो

“We won back an estranged account with a visit.”

Synonyms: alienated, distant, separated, disaffected

Antonyms: reconciled, reunited, close, friendly

exacting

/ig-ZAK-ting/

Making great demands on skill or attention.

कठोर-मानक वाला; कौशल और ध्यान की ऊँची माँग करने वाला

“Their exacting standards raised our quality bar.”

Synonyms: rigorous, stringent, strict, demanding

Antonyms: lax, lenient, easygoing, undemanding

faithful

/FAYTH-fuhl/

Loyal and constant over a long time.

वफ़ादार; लंबे समय तक निष्ठावान

“A faithful client of ten years deserves a call.”

Synonyms: loyal, devoted, steadfast, constant

Antonyms: unfaithful, disloyal, fickle, treacherous

fickle

/FIK-uhl/

Changing loyalties or preferences often.

चंचल; बार-बार पसंद या निष्ठा बदलने वाला

“Fickle buyers switch at the first discount.”

Synonyms: capricious, inconstant, unpredictable, changeable

Antonyms: loyal, constant, steadfast, faithful

goodwill

/good-WIL/

Friendly feeling, and the value of a firm's reputation.

सद्भावना; मैत्रीभाव और कंपनी की साख का मूल्य

“The free fix bought a lot of goodwill.”

Synonyms: benevolence, favour, friendliness, cordiality

Antonyms: hostility, ill-will, antagonism, enmity

grievance

/GREE-vuhns/

A real or imagined cause for complaint.

शिकायत; वास्तविक या कल्पित अन्याय की पीड़ा

“Log every grievance and close the loop.”

Synonyms: complaint, grudge, objection, protest

Antonyms: contentment, satisfaction, approval, compliment

hospitable

/HOS-pi-tuh-buhl/

Friendly and welcoming to visitors or guests.

अतिथिसत्कारी; मेहमानों का स्वागत करने वाला

“Our hospitable hosts arranged every meeting.”

Synonyms: welcoming, gracious, cordial, friendly

Antonyms: inhospitable, unwelcoming, unfriendly, cold

impatient

/im-PAY-shuhnt/

Unwilling to wait or to tolerate delay.

अधीर; प्रतीक्षा या देरी सहन न करने वाला

“The client grew impatient with weekly slips.”

Synonyms: restless, irritable, eager, intolerant

Antonyms: patient, tolerant, calm, forbearing

loyalty

/LOY-uhl-tee/

Faithful support and allegiance to a person or a brand.

निष्ठा; किसी व्यक्ति या ब्रांड के प्रति वफ़ादारी

“Customer loyalty is earned in the bad weeks.”

Synonyms: allegiance, faithfulness, devotion, fidelity

Antonyms: disloyalty, betrayal, treachery, infidelity

patient

/PAY-shuhnt/

Able to accept delays or problems without getting annoyed.

धैर्यवान; देरी या समस्या पर बिना झुँझलाए रहने वाला

“Be patient with a client learning the system.”

Synonyms: tolerant, forbearing, calm, understanding

Antonyms: impatient, restless, intolerant, irritable

patronage

/PAT-ruh-nij/

The regular custom a business receives from its customers.

संरक्षण-ग्राहकी; ग्राहकों से मिलने वाला नियमित कारोबार

“Thank you for your continued patronage.”

Synonyms: custom, business, support, trade

Antonyms: boycott, neglect, desertion, abandonment

placate

/PLAY-kayt/

To make someone less angry or hostile.

शांत करना; क्रोध या शत्रुता कम करना

“A partial refund placated the client.”

Synonyms: appease, pacify, mollify, soothe

Antonyms: provoke, anger, enrage, antagonize

promoter

/pruh-MOH-tur/

A customer or person who actively recommends and supports something.

प्रचारक-समर्थक; सक्रिय रूप से अनुशंसा करने वाला ग्राहक

“Turn happy clients into promoters.”

Synonyms: advocate, supporter, champion, backer

Antonyms: detractor, critic, opponent, disparager

reassure

/ree-uh-SHOOR/

To remove someone's doubts or fears.

आश्वस्त करना; शंका या भय दूर करना

“Reassure the client that their data is safe.”

Synonyms: comfort, assure, encourage, hearten

Antonyms: alarm, worry, unsettle, disturb

referral

/ri-FUR-uhl/

The act of recommending someone to another person or business.

सिफ़ारिश; किसी को अन्य व्यक्ति या व्यवसाय से जोड़ना

“Most of our new work comes by referral.”

Synonyms: recommendation, introduction, endorsement, nomination

Antonyms: rejection, warning, dismissal, veto

refund

/REE-fuhnd/

A repayment of money to a customer.

धनवापसी; ग्राहक को लौटाई गई राशि

“The refund was processed within a day.”

Synonyms: reimbursement, repayment, rebate, compensation

Antonyms: charge, payment, fee, levy

rude

/ROOD/

Offensively impolite or ill-mannered.

अभद्र; अशिष्ट और बदतमीज़

“A rude agent can undo months of good work.”

Synonyms: impolite, discourteous, insolent, uncivil

Antonyms: polite, courteous, civil, respectful

satisfaction

/sat-is-FAK-shuhn/

The fulfilment of a need or an expectation.

संतुष्टि; आवश्यकता या अपेक्षा की पूर्ति

“Client satisfaction scores rose this quarter.”

Synonyms: contentment, fulfilment, gratification, pleasure

Antonyms: dissatisfaction, discontent, displeasure, frustration

testimonial

/tes-ti-MOH-nee-uhl/

A formal statement praising someone's product or service.

प्रशंसापत्र; उत्पाद या सेवा की सराहना करने वाला कथन

“A strong testimonial closed the next deal.”

Synonyms: endorsement, recommendation, reference, commendation

Antonyms: criticism, complaint, condemnation, censure

trustworthy

/TRUHST-wur-thee/

Able to be relied on as honest and truthful.

भरोसेमंद; ईमानदार और विश्वास योग्य

“Clients stay with a trustworthy partner.”

Synonyms: reliable, dependable, honest, credible

Antonyms: untrustworthy, unreliable, deceitful, dishonest

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